Carriage with all airlines is governed by the provisions of an International Convention known as the Montreal Convention of 1999.
This particular Convention is given effect in English law by virtue of the provisions of the Carriage by Air Act 1961 (as amended).
This Act provides that the carrier's liability, so far as damage, loss or delay to baggage is concerned, shall be limited to 1,000 SDRs (Special Drawing Rights).
The value of the SDR varies daily and confirmation of the current rate can be obtained from most banks/building societies, leading financial journals or from the International Monetary Fund.
We recommend that, should you have purchased private travel insurance, you claim under that policy as recovery is likely to be at a higher rate due to the limits of liability.
If you do not have travel insurance and wish to obtain a claim form please click on the logo below of the airline that you flew with.