Insurance, tracing, replacement and loss adjustment services for airlines' luggage.

Baggage Claims

We recommend that, should you have purchased private travel insurance, you claim under that policy as recovery is likely to be at a higher rate due to the limits of liability.

If you want more information about the limits of liability for lost or damaged baggage carried by an airline please see the section on the Montreal Convention.

 

 

 

If you do not have travel insurance and wish to obtain a claim form please click on the logo below of the airline that you flew with.

Go to BMI English claim form  Go to BMI English claim form Download baggage claim form - Arabic Download baggage claim form - Arabic Download baggage claim form - Farsi Download baggage claim form - French Download baggage claim form - German Download baggage claim form - Russian Download baggage claim form - Turkish
Go to BMI Baby English claim form  Go to BMI Baby English claim form Download baggage claim form - Arabic Download baggage claim form - Arabic Download baggage claim form - Farsi Download baggage claim form - French Download baggage claim form - German Download baggage claim form - Russian Download baggage claim form - Turkish


Go to Thomas Cook English claim form  Go to Thomas Cook  English claim form